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Preparing for Success: Excelling in PeopleCert ITIL-4-Foundation [2023]

Preparing for Success: Excelling in PeopleCert ITIL-4-Foundation [2023]

 

PeopleCert ITIL-4-Foundation Certification: A Transition from the Previous ITIL-3 Exam

As a response to advancements in IT service management practices, PeopleCert has introduced the ITIL-4-Foundation certification exam. IT professionals are now pursuing this certification to validate their knowledge of the updated ITIL-4 framework. If you are considering obtaining this certification, it is crucial to understand its content and how it differs from the previous ITIL-3 exam.

The new PeopleCert ITIL-4-Foundation certificate is noteworthy because it consolidates all the domains from the previous versions into a single comprehensive examination. This means that the formerly separate exams, covering topics like ITIL processes, IT service lifecycle, service strategy, design, transition, operation, and continual service improvement, are now unified into a single exam. This holistic approach ensures that professionals demonstrate competence across a broad spectrum of relevant skills. In this article, we will delve into the details of the ITIL-4-Foundation exam and compare it to its predecessor, ITIL-3, to fully prepare you for the updated certification.

Is There Still a Need for ITIL-4-Foundation and ITIL-3?

Previously, professionals seeking the ITIL certification opted for the ITIL-3 exam. To earn this credential, candidates could either complete all the required material on the ITIL-3 exam or take two exams designed for individuals with limited networking experience: the 100-105 ICND1 and the 200-105 ICND2. For those with some networking knowledge, the composite exam provided a more comprehensive evaluation of their abilities. Passing the ITIL-3 exam also laid a foundation for the ITIL-4-Foundation exam, as the latter is an upgraded version of the former. Familiarity with ITIL concepts from the previous exam will aid candidates in the Security domain of the new certification.

Exploring the Changes between ITIL-3 and ITIL-4-Foundation

Notably, there are no major distinctions between the two exams. Both ITIL-4-Foundation and ITIL-3 exams are available in English and Japanese, respectively, and both contribute to associate-level certification. However, it is essential to be aware of some significant differences.

The ITIL-3 exam consisted of 60-70 questions to be completed within 90 minutes. In contrast, the ITIL-4-Foundation exam now provides candidates with 120 minutes to answer approximately 102 questions. Both exams encompass a variety of question types, including multiple-choice, single-choice, simulations, examples, drag-and-drop, and fill-in-the-blanks. To better prepare for the exam, it is recommended that candidates practice questions in these formats.

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To pass the ITIL-4-Foundation certification, candidates generally require a score between 750 and 800 on a scale from 0 to 1000. It's important to note that the weightage of each section may vary based on the difficulty of the questions included. Candidates are unaware of the relative importance of each question, making extensive research essential to maximize chances of success.

The ITIL-4-Foundation exam covers material similar to that of the ITIL-3 exam. As such, candidates must dedicate time and effort to mastering WAN technologies, IPv4 and IPv6 routing technologies, network foundations, service administration, and security. A wide range of resources can be utilized to gain more knowledge in these areas.

Registering for the ITIL-4-Foundation exam follows the same procedure as other PeopleCert certification exams. Both computer-based exams at a Pearson VUE examination facility and online proctored exams with camera monitoring from home are available. Pearson VUE handles the centralized registration for both types of ITIL-4-Foundation exams, requiring payment of the exam fee and agreement to the policies, along with providing acceptable identifying information.

Conclusion

The introduction of the ITIL-4-Foundation exam aligns with the evolving landscape of IT service management practices. Proper and early preparation is crucial to succeeding in any PeopleCert certification, including ITIL-4-Foundation, and reducing the likelihood of retakes. To prepare adequately for the exam, several study resources are available on the PeopleCert website and other platforms. Utilize these tools to confidently approach the exam and achieve a high score. Best of luck on your certification journey!

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